One of the problems of encouraging more people to consider renting is the perception of inflexibility and authoritarianism which characterised the management of the 'council house' in the 1960s and 1970s. The new generation of public rental housing should be self-managed by residents at a very local level (the block, the street). Renters should have life-long security of tenure if they want it, and they should have the right to adapt and upgrade their house in much the same way they would if they owned it. Residents associations should manage the upkeep of the fabric of the housing collectively and democratically. Where possible, new developments should include a concierge system so there is a permanent office in each street or block where residents can go for help and support.